Simple is why

Haley's no fan of banking—she'd much rather be at the dog park with her miniature dachshund, Copper. (We totally get it, Haley.) So when she called another bank and was put on hold for 22 minutes, that was the end of it. It was time to make a change. She called ATB and arranged to meet a personal banker at a coffee shop near her house. Today, she texts her banker if she needs anything. If it can't be done online, they meet up at that very same coffee shop. And when they're done, well, she takes Copper for a walk.